Reference

How patimatch Handles Your Personal Data

Your personal data belongs to you, and at patimatch we are transparent about every step of how we collect, store and use it.

Data TransparencyAccount SecurityYour Right to AccessRetention ClarityIndia-Specific Policy

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Explore What This Policy Covers

patimatch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all accounts opened and used through patimatch.net, including those funded via UPI, Paytm, and PhonePe. We collect information such as your name, contact details, and transaction history solely to operate your account and process payments. Whether access to our platform is

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available to you depends on local law and is permitted where your local regulations allow. We do not sell your personal data to third parties for marketing purposes. Data we hold is processed in accordance with applicable data protection principles, and we aim to retain it
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only as long as operationally necessary or as required by law. You may contact us at any time to ask what data we hold about you.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Open a Privacy Request With Us

HOW WE PROTECT YOU

Browse Our Data Handling Standards

We have built account security and data handling practices into every layer of how patimatch operates, from the moment you register to each time you make a withdrawal.

Data Collection at Registration

When you open an account, we collect only what is needed to verify your identity and process payments via UPI, Paytm, or PhonePe. We do not request data beyond what your account operation requires.

Cookie Use and Preferences

We use session cookies to keep your account logged in and analytics cookies to understand page performance. You can adjust cookie preferences in your browser at any time without affecting core account functions.

Account Security Measures

Account access is protected by password hashing and optional two-factor authentication. We log device and session information so you can see where your account has been accessed and flag anything unfamiliar.

Data Retention Periods

We keep your account data for as long as your account remains active and for a defined period after closure, as required by financial record-keeping obligations. Once the retention window closes, we delete or anonymise your data.

Your Right to Request Changes

You can ask us to correct inaccurate personal data, restrict how we process it, or request a copy of everything we hold. Requests are handled through our support channels and we aim to fulfil them within 30 days.

Who to Contact and How

Our privacy contact point is reachable via the email address listed in the Help Centre. For account-linked queries you can also raise a ticket directly from your logged-in account dashboard for faster handling.

Your Privacy Policy Questions, Addressed

Below are the questions we hear most often about how patimatch handles personal data, cookies, account information, and your rights as an account holder in India.

We collect your name, email address, phone number, and the payment identifiers linked to UPI, Paytm, or PhonePe. We also log the device and location data associated with each login session for security purposes.

We share data only with payment processors needed to complete your transactions and with identity verification partners where required by law. We do not sell your personal information to advertisers or unrelated third parties.

We retain your data for the period required by applicable financial and legal obligations after account closure. Once that window passes, we delete or fully anonymise the records so they can no longer be linked to you.

Log into your account, open the Help Centre, and submit a data access request ticket. Alternatively, email our privacy team directly. We aim to send you a full copy of your data within 30 days of receiving your request.

Yes. You may request deletion of your personal data at any time by contacting our privacy team. Some records may need to be retained for a defined period under financial law, and we will explain any such exceptions clearly in our response.

We use cookies to maintain your session, remember your preferences, and measure page performance. You can disable non-essential cookies in your browser settings; doing so will not prevent you from logging in or using your account.

This policy applies to all account holders accessing patimatch.net where local law permits. Whether the platform is available to you depends on local regulation in your state or territory, and we encourage you to check what applies in your area.

How patimatch Handles Your Personal Data

Open a Privacy Request With Us

Browse Our Data Handling Standards

Data Collection at Registration

Cookie Use and Preferences

Account Security Measures

Data Retention Periods

Your Right to Request Changes

Who to Contact and How

Your Privacy Policy Questions, Addressed

01 What personal data does patimatch collect when I open an account?

02 Does patimatch share my data with third parties?

03 How long does patimatch keep my account data after I close my account?

04 How can I request a copy of the data patimatch holds about me?

05 Can I ask patimatch to delete my personal data?

06 How does patimatch use cookies and can I turn them off?

07 Is this privacy policy applicable to me if I am in India?

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