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Explore the Terms That Govern Your Account

patimatch operates under a clear legal framework — every account, transaction, and interaction on this platform is governed by the terms set out here.

Account TermsPrivacy PolicyCookie PolicyUser RightsJurisdiction Clause

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Browse the Terms That Shape Every Transaction

patimatch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms apply from the moment you open an account and cover everything from how deposits via UPI, Paytm, and PhonePe are processed to how withdrawals are verified and credited. By using this platform, you agree to these conditions in full. We reserve the right to

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update terms at any time; continued use of the platform after a published change constitutes acceptance. Where a clause conflicts with local law applicable in your region of India, the locally compliant version takes precedence. All monetary values displayed in your account are in Indian Rupees
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unless stated otherwise. Disputes arising from account activity are handled through our internal resolution process before any external avenue is pursued.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Open a Line to Our Legal and Policy Team

If you have questions about how our terms apply to your account, the right place to start is our dedicated policy support channel.

HOW WE HANDLE THIS

Switch on Security Across Every Account Layer

From data retention to cookie settings, every element of how we handle your information is set out clearly.

Data Collection

We collect only the data necessary to operate your account — name, contact details, payment identifiers such as your UPI handle, and activity logs. We do not sell this data to third parties and we store it on encrypted servers.

Cookie Policy

Our platform uses functional, analytical, and preference cookies. You can adjust cookie settings through your browser at any time. Disabling certain cookies may affect how pages load or how your session preferences are remembered across visits.

Account Security

Accounts are protected by password hashing, two-step verification options, and session timeout controls. If you suspect unauthorised access to your account, contact us immediately via email or live chat so we can freeze and review your session logs.

Data Retention

We retain account data for as long as your account remains active and for a legally required period after closure — typically defined by financial record-keeping regulations applicable in India. You may request details of our retention schedule at any time.

Your Right to Request Changes

You have the right to request correction of inaccurate personal data, deletion of data where no legal obligation requires us to keep it, and a copy of the data we hold. Submit these requests in writing to our support email with your account reference.

Who to Contact

For all privacy, data, or legal correspondence, our policy team is reachable at the support email listed on this page. For urgent account security concerns, use live chat first so we can act quickly, then follow up in writing to create a formal record.

Get Clear Answers on Your Legal Rights

The questions below cover the areas we hear about most — account conditions, data rights, cookie controls, jurisdiction, and how to reach us. If your question is not here, our policy support team is a message away.

Your account is governed by the terms published on this page. Where your region of India has specific regulations that apply to online platforms, the locally compliant version of any clause takes precedence over the general terms.

Send a written request to our support email with your account reference number and a note that you are making a Subject Access Request. We aim to respond with your data within 30 days of receiving a valid request.

Yes. You may request deletion of personal data where no legal obligation requires us to keep it. Some records — such as transaction logs tied to UPI, Paytm, or PhonePe payments — must be retained for a legally defined period under Indian financial regulations.

We use functional cookies to keep your session active, analytical cookies to understand how pages perform, and preference cookies to remember your settings. You can remove or block cookies through your browser settings; doing so may affect certain page functions.

We publish the updated terms on this page with a revised effective date. Continuing to use your account after the update is posted constitutes acceptance of the new terms. We encourage you to check this page periodically to stay current.

All disputes go through our internal resolution process first. Contact our support team with the details of your concern and a reference to the relevant clause. If the internal process does not resolve the matter, we will advise on the next steps available under applicable local law.

Access depends on local law and is available where local law permits. We do not make blanket availability claims. Check current local regulations in your state or territory to understand whether use of this platform is permitted where you are.

Explore the Terms That Govern Your Account

Open a Line to Our Legal and Policy Team

Switch on Security Across Every Account Layer

Data Collection

Cookie Policy

Account Security

Data Retention

Your Right to Request Changes

Who to Contact

Get Clear Answers on Your Legal Rights

01 Which laws govern my account on patimatch?

02 How do I request a copy of the personal data patimatch holds on me?

03 Can I ask patimatch to delete my account data?

04 What cookies does patimatch use and how do I manage them?

05 What happens if patimatch updates its terms after I open an account?

06 How are disputes about account conditions handled?

07 Is my account access guaranteed if I am in India?

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